Eric entered the IT field in 1998, working for several companies over the years in roles ranging from Desktop Support to Systems Engineer to Technical Instructor. For the past eight years, Eric has worked as an IT consultant, leading numerous system-wide upgrades, virtualization projects, and education programs. Eric is also a board member for a non-profit centered around community technology. Eric has been married to Kathy Love Osborne for 17 years, and they have two teenagers, Connor and Jillian. They also have two dogs, a cat, fish and four fire-bellied toads. When they’re not taking care of their pets, the family enjoys playing computer games, skiing, and soccer.